Booking aur confirmation

Booking tab confirm maani jaati hai jab advance payment mil jaaye aur hum aapko likhit (WhatsApp/email) confirmation bhej dein. Sirf enquiry ya phone par baat karne se seat block nahi hoti.

Aam taur par 30% advance par booking confirm hoti hai aur baaki amount departure se 7 din pehle dena hota hai. Peak season aur international tours mein advance zyada ho sakta hai.

Prices aur GST

Website par di gayi sabhi keematein per person hain (twin ya quad sharing par) aur inme 5% GST shamil nahi hai. Government tax, fuel rate ya hotel tariff badalne par keemat badal sakti hai — aisi sthiti mein hum aapko pehle soochit karte hain.

Package mein wahi shamil hai jo 'Inclusions' mein likha hai. 'Exclusions' mein di gayi cheezein aapko khud vahan par deni hoti hain.

Dastavez (documents)

Har traveller ko valid photo ID le jaana anivarya hai. Nepal ke liye Voter ID ya Aadhaar chalta hai; Bhutan ke liye Passport ya Voter ID zaroori hai (Aadhaar accept nahi hota).

Sikkim ke Nathula Pass aur North Sikkim ke liye protected area permit lagta hai. Agar galat ya adhoora document ki wajah se permit nahi banta, to uski zimmedari traveller ki hogi aur refund nahi milega.

Itinerary mein badlaav

Mausam, landslide, road block, strike, government order ya kisi bhi anhoni sthiti mein itinerary badalni pad sakti hai. Aise mein hum sabse behtar vikalp dete hain, lekin kisi sthal ke chhoot jaane par refund dena sambhav nahi hota.

Hotel ka naam 'similar category' ke hotel se badla jaa sakta hai agar original hotel available na ho.

Traveller ki zimmedari

Traveller se ummeed ki jaati hai ki wo departure aur reporting time ka paalan karega. Der se pahunchne par vehicle ka intezaar nahi kiya jaa sakta aur koi refund nahi milega.

Nasha, doosre yatriyon ke saath durvyavahar ya local kanoon ka ullanghan karne par traveller ko trip se hataya jaa sakta hai, bina kisi refund ke.

Apne saaman ki zimmedari khud traveller ki hoti hai. Kimti saaman gum hone ya chori hone par company zimmedar nahi hogi.

Swasthya aur suraksha

Adventure activity, trekking, oonchai wale sthal (Nathula, Zero Point, Muktinath) aur waterfall mein nahaana traveller apni zimmedari par karta hai.

Agar aapko koi medical condition hai, to booking ke samay zaroor bataiye. High-altitude tours ke liye doctor ki salah lena zaroori hai.

Company ki seemit zimmedari

Nandini Tour and Travels sirf ek tour operator hai. Hotel, transport, airline aur activity provider swatantra service provider hain. Unki taraf se hui deficiency ke liye company ki zimmedari uss service ke mulya tak seemit hai.

Prakritik aapda, mausam, hadtaal, kanoon vyavastha, mahamari ya kisi bhi 'force majeure' sthiti se hone wale nuksaan ke liye company zimmedar nahi hogi.

Kanoon aur adhikar kshetra

Inn terms par Bharatiya kanoon laagu hote hain. Kisi bhi vivaad ka nipatara Patna, Bihar ke nyayalayon ke adhikar kshetra mein hoga.

Sampark

Iss policy se juda koi sawaal ho to humein likhiye:
Nandini Tour and Travels
2nd Floor, Krishna Kanti Enclave, Near Occasion Banquet Hall, Harnichak, Beur, Patna - 800002, Bihar, India
Phone / WhatsApp: +91 79797 64058
Email: info@nandinitourandtravels.com

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